Question 1

What is the US LED Warranty Center?

Accepted Answer

The US LED Warranty Center is a portal designed for signage installers to register and manage warranty claims under the Signage Ten-Year Warranty.  Through this portal the registered user will be able to do the following:
 
 • Register product and installation
 • Enter new claims
 • Access and manage existing claims and transactions

Question 2

Who would need to use it?

Accepted Answer

The US LED Warranty Center is intended for licensed electricians and installers.

Question 3

When do I need to register for an account?

Accepted Answer

As a new user, an installer may register at any time.  To make a claim, the registered user would have 30 days from installation to be guaranteed under the US LED Signage Ten-Year Warranty.

Question 4

Where do I register or access my existing account?

Accepted Answer

To register as a new user, please click here.(https://forms.na2.netsuite.com/app/site/hosting/scriptlet.nl?script=623&deploy=1&compid=ACCT119989&h=b5340d212347a58184e2&whence=)

Question 5

How do I submit a warranty claim?

Accepted Answer

Warranty claims may be submitted through the US LED Warranty Center only.  To make a claim, please click here.(https://forms.na2.netsuite.com/app/site/hosting/scriptlet.nl?script=642&deploy=1&compid=ACCT119989&h=3d39113c4faccc6e467f&wcid=17&sessionid=7321312)

SIGNAGE WARRANTY FAQ