| Follow the guide below for Pinnacle, Tadpole and MegaWhite products. For further assistance,
please contact us. |
| LED Module Troubleshooting |
| Symptom |
Possible Cause(s) |
Solution |
A single module not
lighting |
Malfunction on module |
Leave malfunctioning module in place. Mount replacement module alongside and using
jumper wires, connect the positive tab to the positive tab on any module on the run.
Do likewise with the negative tab. |
|
|
| LEDs flicker |
A. Underloaded or overloaded |
A. Adjust loads on power sources
|
| B. Malfunctioning power source |
B. Replace power source
|
|
|
Entire product run
is not lighting |
A. Bad wire connections |
A. Restore connection |
B. If only one run of product on
power source,
malfunctioning
power source |
B. Check power source and replace if appropriate
|
| C. Short |
C. An easy way to check for a short is to light the LED run with a 9-volt battery.
The run will not light if it is shorted. If the power source is overloaded the run will still
light, only dimmer. |
| D. Overload |
D. Check the length of the LED run and remove any LED overload.
|
|
